Immigrants arriving in Alberta often find themselves navigating a confusing web of services, attending unnecessary appointments, and enduring the frustration of repeating their story to different service agencies, in hopes of getting the help they need.

Gateway is a new collaboration among organizations to better serve and support newcomers who choose to make Alberta their new home. Gateway serves as a personal guide to help each newcomer through their unique journey, connecting them to a variety of services in their community that are right for them. It offers newcomers one landing place to get the support they need to meet their economic, social, and civic potential.

Gateway partners work together to ensure newcomers are connected to the right service at the right agency every time—helping pave the way to a brighter future for all newcomers in our community. These partners include immigrant-serving agencies, educational and faith-based institutions, and community organizations that offer services to newcomers, academics, researchers, and funders.

Frequently Asked Questions

  • • Helps newcomers understand inter-agency connections in a complex and confusing environment.

    • Builds an experience based on shared values and purpose.

    • Builds confidence, trust, and loyalty

    • Inspires collaboration within the sector.

  • • Empowered
    • Connected
    • Supported
    • Recognized
    • Relieved

  • • Mission - To connect newcomers to the right service at the right agency every time.

    • Vision - To unleash the economic, social & civic potential of newcomers.

    • Values
    - We are forward-thinking, adaptable, and optimistic.
    - We value accountability and collaboration.
    - We act with integrity and treat people with respect.

For more information visit gatewayconnects.ca

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All persons welcome at making changes

Making Changes acknowledges the traditional territories of the Blackfoot Confederacy which includes the Siksika, Piikani, Kainai, the Tsuut’ina Nation and Stoney Nakoda Nations of Chiniki, Bearspaw and Wesley and the Metis people of Alberta, Regions 5 & 6. We honour the hardships that were endured by the peoples on this land to allow us to be in this space to do the work that we do in our community. We respect the culture of the peoples who walk through our doors and we strive to provide space for them. We acknowledge that Indigenous peoples continue to experience hardships and our agency will be champions for change in our daily service to community. Making Changes is committed to inclusivity and recognition of all peoples who make their homes in the Treaty 7 region of Southern Alberta.